Introduction
The University of Illinois Physicians Group (UIPG), also known as the Medical Service Plan (MSP), is responsible for the medical school’s clinical practice activities.
Collaboration with our colleagues and community members and harnessing innovation in technology and research is how we transform healthcare, address health inequities, and change health outcomes, particularly in historically underserved neighborhoods.
We are the University of Illinois Physicians Group
Meeting the needs of our diverse patient community
Information
University of Illinois Physician Group Clinical Affiliates
University of Illinois Physician Group Clinical Affiliates
- Advocate Christ Medical Center
4440 West 95th Street
Oak Lawn, Illinois 60453
Main: (708) 684-8000
TDD: (708) 684-1033 - Advocate Illinois Masonic Medical Center
836 W. Wellington Avenue
Chicago, Illinois 60657
(773) 975-1600 - Advocate Lutheran General Hospital
1775 Dempster Street
Park Ridge, Illinois 60068
Main: (847) 723-2210
TDD: (847) 723-7093 (Emergency Room)
Patient Relations: (847) 723-8117 - Edward Hospital
801 S. Washington Street
Naperville, Illinois 60540
(630) 527-3000 - Jesse Brown VA Medical Center
820 South Damen Avenue
Chicago, IL 60612
Phone: (312) 569-8387
Fax: (312) 569-6188 - John H. Stroger, Jr. Hospital of Cook County
1969 W. Ogden Ave.
Chicago, IL 60612
(312) 864-6000
University of Illinois Physician Group Clinical Affiliates
- Little Company of Mary Hospital and Health Care Centers
2800 W. 95th St.
Evergreen Park, IL 60805
(708) 422-6200 - Mount Sinai Hospital
1500 South Fairfield Avenue
Chicago, Illinois 60608
(773) 542-2000 - Presence St. Francis Hospital
355 Ridge Avenue
Evanston, IL 60202
(847) 316-4000 - Presence St. Joseph Hospital
2900 N. Lake Shore Drive
Chicago, IL 60657
(773) 665-3000 - Saint Anthony Hospital
2875 West 19th Street
Chicago, IL 60623
(773) 484-1000 - Shriners Hospitals for Children — Chicago
2211 N. Oak Park Ave.
Chicago, IL 60707
(773) 622-5400 - Weiss Memorial Hospital
4646 N. Marine Drive
Chicago, IL 60640
(773) 878-8700
UIPG Practice Locations
There are many UIPG Practice Locations where patients can see UIPG practitioners. Please see the UIPG Clinical Affiliates sections above for more information.
UIPG Committees
The Physician Group Practice (UIPG) is governed by a Board of Directors and has the following standing committees:
- MSP Executive Committee*
- Compliance
- Managed Care
- Malpractice
- Business Development
- Strategic Planning
The membership of the MSP committees consists of clinical department heads and faculty-at-large representatives.
* The Executive committee consists of 6 members who are appointed by the Dean of the College of Medicine.
Bylaws
A set of bylaws governs the operation of the UI Physicians Group. The existing bylaws were last revised in 2007. For several months, a small group has been revising these bylaws. The MSP Executive Committee and the full MSP Board of Directors have reviewed and endorsed their proposed revisions. The next step in the review process is to present the revised bylaws to the entire membership of the Medical Service Plan. If supported by the MSP membership, the final step is for presentation to the University of Illinois Board of Trustees.
We host a Lunch and Learn series.
- Cash vs Accrual Accounting: Dive into the fundamentals of cash vs. accrual accounting, understand the key differences, and the impact on financial reporting and decision-making. Specifically review of key computation components of Accrual based accounting, as well as the crosswalk of calculations that bridge the two methods. Additionally, specific line items were reviewed for essential monthly review and tracking.
- Billing & Coding/ Reimbursement Overview: This 2-part session covers essential principles of billing and reimbursement systems. Gain a deeper understanding of how these processes impact revenue cycles, compliance, and overall financial performance. Learn the latest trends and challenges in reimbursement and strategies to optimize revenue.
- Key Performance Indicator I Reports: Discover the power of data-driven decision-making as we walk through the selection of relevant KPIs, how to interpret KPIs reports effectively, and use insights gained to drive performance improvement. Specifically, a detailed explanation as the basis for computation of each component, as well as particular metrics to carefully monitor. Additionally, a review of the two different KPI reports and applications (finance & clinical vs clinical only)
- Proformas & Contracts: This session will review the intricacies of Proformas and the new UI Health Contract management system. Walk through the Proforma template with updated links to industry specific benchmarks, malpractice costs, etc. as well as the system efficiencies introduced with revised contract routing. Specifically review of proforma format for use for new/replacement faculty, APPs, staff, and clinical programs. Aligning with the MSP financial statements, the review included core components essential to the estimation of financial impact for the proposed hire/program.
- Value-based/Risk-based Contracts: Explore the spectrum from traditional fee-for-service models to value-based contracts that incentivize quality, cost-effective care. Understand the principles and mechanics behind value-based and risk-based contracts with bundled payments, and capitation and the current state within the MSP. Specifically, review the healthcare payer landscape, application to the MSP current contracts and payer relations, as well as forecast for near- and long-term evolution of clinical services migrating from fee-for-service (FFS) to Pay-for-Performance (P4P).
- Incentive Processing: Delve into the intricacies of incentive processing including design, implementation and management of incentive payments in order to optimize incentive program effectiveness.
Finance/Services
The Medical Service Plan (MSP) handles all the billing, collection, and disbursement of revenue for services provided by a UIPG physician practice.
Roles of the Medical Service Plan (MSP):
- Become a repository of useful management information and “best practices”
- Provide assistance to clinical departments in business development
- Give physicians a voice in decisions that affect them through a shared governance model
- Provide leadership in identifying and leveraging synergies between departments
- Provide leadership in adapting to the Managed Care /Affordable Care Act environment
Patient Resources
- Medical Service Plan
- Online Health Accounts: For patients receiving care within the University of Illinois Hospital and Health Sciences System, please review the information here for Online Health Accounts.
- Insurance Coverage: For patients receiving care within the University of Illinois Hospital and Health Sciences System, please review the information here for insurance coverage.
Clinical Partnerships
The University of Illinois Physician Group (UIPG) is proud to collaborate with a growing network of hospitals, clinics, and community organizations to expand access to high-quality, patient-centered care across Illinois. Through strategic clinical partnerships, we provide expert specialty services, support underserved communities, and advance health equity. These affiliations enhance training opportunities, promote innovation, and ensure seamless care coordination across institutions—strengthening our collective impact on the health of the populations we serve.
Lunch and Learn Series
Information
Webinars
FY 26 Performance Metrics
Presented by: Sagar Harwani, MD, Chief Quality Officer; Sheila Cook MS, RN, Chief Experience Officer; Aarti Raghavan, MD, Associate Dean-Quality & Process Improvement
- Join us for an informative Lunch and Learn session focused on FY26 Performance Metrics, with a primary emphasis on enhancing clinical documentation practices. Accurate and consistent documentation is essential—not only for reliable benchmarking and performance reporting, but also as a cornerstone of quality patient care and patient safety. We will also continue our ongoing discussion of patient satisfaction strategies and provide important updates on our malpractice risk mitigation QI plans, highlighting practical steps clinicians and teams can apply in daily workflow. This session is designed to support clinical leaders, faculty, and staff in aligning efforts toward excellence in care delivery and operational performance.
- View Recording Part 1
- View Recording Part 2
- Transcript Part 1
- Transcript Part 2
Code Smart: Understanding Medical Coding for Maximum Reimbursement
Presented by: Sabine Desir- BSc, RHIA, Director of Coding WWT; Sherry Sroka- CPC, COC, CPMA Provider Education and Documentation Improvement Specialist
- This session demystifies the fundamentals of medical coding and its critical role in accurate reimbursement. Attendees will learn best practices for documentation, common coding pitfalls, and how to align coding with payer requirements to optimize revenue while ensuring compliance.
- View Recording
- Transcript
Beyond Billing: Strategies for Financial Efficiency
Presented by:
Jennifer Micci, Chief Operating Officer WWT
- This session highlights practical approaches to improving financial performance beyond traditional billing practices. Learn how to identify revenue opportunities, reduce inefficiencies, and optimize workflows to support long-term sustainability and stronger bottom-line results.
- View Recording
- Transcript
A Day in the Life of a Charge – A Revenue Cycle Overview
Presented by:
Kamet Smith, Sr. Director for Revenue Cycle
- This session walks participants through the journey of a clinical charge from the point of service to final reimbursement. Learn how coding, billing, claim submission, and payment posting all work together in the revenue cycle—and how each step impacts financial performance and compliance. Perfect for those looking to better understand the behind-the-scenes flow of healthcare dollars.
- View Recording
- Transcript
Navigating Nuances: Contracting Essentials & Beyond
Presented by:
Nicholas Kane, Assistant Dean for Finance & Business Planning;
Louis Papoff, Chief Business Officer
- This session provides a high-level overview of the clinical contracting process—from initial engagement and proforma development to contract execution and aligning care delivery plans. Attendees will gain practical insights into streamlining workflows, aligning stakeholders, and supporting successful service implementation.
- View Recording
- Transcript
Metrics that Matter: Understanding our Ambulatory Dashboards
Presented by:
Louis Papoff, Chief Business Officer;
Jack VanOverloop, Clinical Director;
Rakhi Thambi, Associate Professor of Clinical Otolaryngology
- This session offers a practical introduction to interpreting ambulatory dashboards and key performance indicator (KPI) reports. Learn how to track access, productivity, quality, and financial metrics—and how to use these tools to drive data-informed decisions and operational improvements in your clinic or department.
- View Recording
- Transcript
Compliance Matters: Updates You Need to Know: Resident Teaching & Supervision
Presented by:
Amer K Ardati, Associate Professor of Clinical Medicine;
Marilu Luna, Associate Director of Compliance;
Randy Mims, Director of Compliance;
Crystal Singleton, Chief Compliance Officer
- This session focuses on current compliance requirements related to resident teaching and supervision. Attendees will review documentation standards, supervision rules, and recent regulatory updates to ensure alignment with federal guidelines and institutional policies. Ideal for faculty, administrators, and billing staff.
- View Recording
- Transcript
Principles of Funds Flow 101
Presented by:
Todd Van Neck, Associate Dean for Administration; and Louis Papoff, Chief Business Officer
- This session will provide an overview of recent and upcoming changes to the clinical funds flow model. Attendees will gain insight into the framework, how resources are allocated, the principles guiding distribution, and what these updates mean for departments, and strategic planning.
- View Recording
- Transcript
The Quality Quest: Enhancing Patient Safety & Quality
Presented by:
Aarti Raghavan, MD, FAAP, MS, Associate Director of Clinical Pediatrics & Director of Patient Safety & Leadership
- This session provides update on QST and key strategies for advancing patient safety and improving clinical quality within clinical departments. Attendees will learn about current quality metrics, reporting tools, and practical approaches for driving improvement across ambulatory and inpatient settings. Ideal for clinicians and administrators aiming to foster a culture of continuous quality improvement.
- View Recording