If you select something to print at the print station, are charged, and your print job is messed up, you can let us know and we will submit a refund request.
It helps if we have the cover sheet (if one was produced). If you don’t have the cover sheet, we need your netid, the number of sheets of paper that would have printed (if you are printing a 4 page document, the default is double-sided, so that would be 2 sheets of paper), the time and date, and what you were printing, with the file name if at all possible. Usually people need refunds because of toner streaking, a paper jam where the job doesn’t come out, those sorts of things.
Refunds can not be issued if it’s just that you did something dopey (forgot to change to single-sided, printed powerpoint in slide