You are here:

DME Technical Support
Telephone Support
  • On Campus Phone:  5-2949
  • Off Campus Toll-free Phone:  877-363-6656

Email Support


Live Remote Support
To request a live remote support session with a member of the DME Distance Education staff please click the link below and submit a request form:

UIC WiFi
If you have a current UIC Net ID and email account, you can access the UIC wireless network on campus known as UIC WiFi.  To enable wireless access on your mobile device or laptop, please follow the instructions for your device found below.  Note that if you previously accessed UIC Wireless using Secure W2, you will need to uninstall Secure W2 before configuring your access to UIC WiFi, the new wireless network at UIC.

Instructions for:

Attention Windows Users:  If you have a windows device, you can also run an executable file developed by the staff in Rockford to configure your machine to connect to UIC WiFi.  The file can be found at the following link:
http://www.accc.uic.edu/security/UIC-WiFi.exe

UIC Guest Wireless
If you are visiting the UIC campus and do not have a current UIC Net ID and email account, you may contact the DME Support Staff to request a guest wireless access account.  Please send your request to "dme-online@uic.edu" and include your full name, contact information, and a brief description of your need.  Note that guest accounts are only available on a temporary basis.


Canon iR-ADV 6275 Copier
Installed December 13, 2012
Please note that you will need your DME ID to use this copier as with the old one, however the PIN field should be left blank.

Driver Downloads for Mac and Windows Computers (UFRII)

blank tab